Questions to Ask Before Hiring a Garage Door Repair Company

Garage door work carries risk. A good company answers questions without fuss. Use this checklist before you agree to anything.

About the company

• Do you have a local address or service area?
• Are you insured?
• Which licenses or registrations apply to this work?
• Who will come to my home?

About the price

• Is the quote in writing?
• What is included in the price? Parts and labor and any fees?
• Can the price change once you see the door? Why?
• Is there a charge just to come out?

About the work

• What exactly is broken?
• Can you show me the old part?
• What spring rating are you installing?
• Are other parts worn? Which ones can wait?

About the warranty

• What do you cover on parts and on labor?
• For how long?
• Is the warranty in writing?

About timing

• When can you come?
• How long will the repair take?

Watch for red flags

• Pressure to decide on the spot.
• A very low phone price that grows at the door.
• No clear company name or address.
• Reluctance to put things in writing.

See what affects the cost of garage door spring repair. You can also read about how we work.

Related guides: how to prepare for the visit.